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What to Expect as a Lineup Customer

Switching systems can be daunting, especially when you have many disparate systems and have to rely on third party vendors to solve your issues. At Lineup, we’ll never leave you in the lurch. We support you through the deployment phase and beyond – your satisfaction is our number one priority.

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Game changing solutions

In addition to our innovative software solutions, Lineup has developed and implemented a robust success initiative that ensures our customers have access to unrivaled advice and responsive, proactive consultants – whenever you need it.

Less disruption, more results

When you come on board with us, you’ll be assigned your very own team of success consultants. These highly trained individuals will be on hand to help you make the most of our systems throughout your use of our platform, and will address any issues quickly and efficiently so that you can stay focused on what matters. This means:

Disruption is kept
to a minimum

Faster and more
effective results

No need to hire
external vendors

Savings on both time
and money

We'll be with you all the way

Wir haben eine Reihe von Richtlinien und Praktiken eingeführt, um sicherzustellen, dass unser Kundenbetreuungsprogramm das beste seiner Art ist. Wir bieten:

Enhanced support, as standard
So that you get the best possible advice, you’ll have contact with at least two consultants at any one time. Your success contacts will know your Adpoint system, configuration, and usage better than anyone else at Lineup, so they’ll be best equipped to answer queries and liaise with our product, customer service, and development teams on your behalf.

All of this is in addition to Lineup’s customer service support, which remains in place to offer continuous service and manage any incidents which affect your dayto-day use of Adpoint. Put simply? We’ve got you covered at every base.

Refined best practice reviews
As part of our commitment to continual improvement, we hold regular reviews with you to ensure you’re always able to use our system(s) to your best advantage.

In these workshops, we’ll find practical solutions to any challenges that are raised, we’ll seek to understand how your end-users work with our software, and we’ll find out what we can do to accommodate individual requirements.

We'll be with you all the way

Wir haben eine Reihe von Richtlinien und Praktiken eingeführt, um sicherzustellen, dass unser Kundenbetreuungsprogramm das beste seiner Art ist. Wir bieten:

Enhanced support, as standard
So that you get the best possible advice, you’ll have contact with at least two consultants at any one time. Your success contacts will know your Adpoint system, configuration, and usage better than anyone else at Lineup, so they’ll be best equipped to answer queries and liaise with our product, customer service, and development teams on your behalf.

All of this is in addition to Lineup’s customer service support, which remains in place to offer continuous service and manage any incidents which affect your dayto-day use of Adpoint. Put simply? We’ve got you covered at every base.

Refined best practice reviews
As part of our commitment to continual improvement, we hold regular reviews with you to ensure you’re always able to use our system(s) to your best advantage.

In these workshops, we’ll find practical solutions to any challenges that are raised, we’ll seek to understand how your end-users work with our software, and we’ll find out what we can do to accommodate individual requirements.

Adpoint Academy
We know that many of our clients like to learn at their own pace, which is why all our Adpoint partners are granted complimentary access to our Adpoint Academy. Speak to your success consultant for more information on this self-service training suite and the various courses offered to new and established clients alike

Meet Our Leadership Team
To deliver a consistently great service, we need consistently strong direction. We boast an exceptional leadership team that’s committed to ensuring Lineup clients receive an unrivaled experience.

Mark McCartney

Client Success Director International

Amanda Montgomery

Client Success Director US & Canada

"

Adpoint's technology simplifies advertising sales and management - automating previously labor-intensive tasks, speeding up the entire order process with more efficient delivery, and providing sales with new tools and greater mobility.

Thomas KordsDirektor, Strategische Projekte, Admeira Group
"

Adpoint provides us with an opportunity to consolidate our technology stack and gain efficiency by having our sales process from end-to-end all in one system. This solution will improve the speed-to-market for our sales team and drive growth.

Jane HowardLeiterin der Abteilung Verkaufsaktivitäten und -unterstützung
"

For the first time, we have instant and easily-accessible intelligence on performance and revenue, and management are able to monitor the performance of each department, and of each campaign. We don't have to rely on 'gut feeling'. This intelligence can now inform our strategy, and we expect a knock-on effect on our efficiency and bottom line.

Shez ShafiqOperativer Geschäftsführer
"

"Die Partnerschaft mit Lineup war für uns eine große Umstellung, denn wir haben so viel Zeit gewonnen und unsere operative Komplexität deutlich reduziert. Die Agilität, die die Lineup-Plattform für die Zukunft bietet, ist ein echter Wendepunkt für Gannett.

Rick BakerVP/Technologie, Handelslösungen
"

"Da wir so viele Medienkunden haben, weiß Lineup genau, wie Unternehmen wie wir arbeiten, vermarkten und verkaufen. Deshalb ist Amplio speziell für Medienunternehmen wie uns entwickelt worden. "

Andrew ClurmanCEO

Erfahren Sie, wie Lineup Ihr Medienunternehmen unterstützen kann

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Warum Lineup wählen?

Industry
expertise

Wir verfügen über fundierte Kenntnisse des Medien- und Werbesektors und umfangreiche Software-Erfahrung

Omnichannel
capabilities

Unsere robuste Technologie bietet sowohl digitale als auch gedruckte Lösungen

Strong long-term
relationships

93 % unserer Kunden betrachten unsere Software als entscheidend für den Erfolg ihres Unternehmens.

Competition-beating
software

Fast die Hälfte unseres Teams ist der Innovation gewidmet

Proven
success

Über 31 Milliarden Dollar an Werbeeinnahmen wurden bis heute über adpoint abgerechnet

Fully configurable
platforms

Produkte, die völlig flexibel sind, um Ihre individuellen Anforderungen zu erfüllen

6800

Partner weltweit

42

der Mitarbeiter, die sich auf Innovation konzentrieren

31

an Werbeeinnahmen, die über Adpoint abgerechnet werden