Switching systems can be daunting, especially when you have many disparate systems and have to rely on third party vendors to solve your issues. At Lineup, we’ll never leave you in the lurch. We support you through the deployment phase and beyond – your satisfaction is our number one priority.
Game changing solutions
In addition to our innovative software solutions, Lineup has developed and implemented a robust success initiative that ensures our customers have access to unrivaled advice and responsive, proactive consultants – whenever you need it.
Less disruption, more results
When you come on board with us, you’ll be assigned your very own team of success consultants. These highly trained individuals will be on hand to help you make the most of our systems throughout your use of our platform, and will address any issues quickly and efficiently so that you can stay focused on what matters. This means:
Disruption is kept
to a minimum
Faster and more
effective results
No need to hire
external vendors
Savings on both time
and money
We'll be with you all the way
Contamos con una serie de políticas y prácticas para asegurarnos de que nuestro programa de atención al cliente y soporte es el mejor de su clase. Ofrecemos:
Enhanced support, as standard
So that you get the best possible advice, you’ll have contact with at least two consultants at any one time. Your success contacts will know your Adpoint system, configuration, and usage better than anyone else at Lineup, so they’ll be best equipped to answer queries and liaise with our product, customer service, and development teams on your behalf.
All of this is in addition to Lineup’s customer service support, which remains in place to offer continuous service and manage any incidents which affect your dayto-day use of Adpoint. Put simply? We’ve got you covered at every base.
Refined best practice reviews
As part of our commitment to continual improvement, we hold regular reviews with you to ensure you’re always able to use our system(s) to your best advantage.
In these workshops, we’ll find practical solutions to any challenges that are raised, we’ll seek to understand how your end-users work with our software, and we’ll find out what we can do to accommodate individual requirements.
We'll be with you all the way
Contamos con una serie de políticas y prácticas para asegurarnos de que nuestro programa de atención al cliente y soporte es el mejor de su clase. Ofrecemos:
Enhanced support, as standard
So that you get the best possible advice, you’ll have contact with at least two consultants at any one time. Your success contacts will know your Adpoint system, configuration, and usage better than anyone else at Lineup, so they’ll be best equipped to answer queries and liaise with our product, customer service, and development teams on your behalf.
All of this is in addition to Lineup’s customer service support, which remains in place to offer continuous service and manage any incidents which affect your dayto-day use of Adpoint. Put simply? We’ve got you covered at every base.
Refined best practice reviews
As part of our commitment to continual improvement, we hold regular reviews with you to ensure you’re always able to use our system(s) to your best advantage.
In these workshops, we’ll find practical solutions to any challenges that are raised, we’ll seek to understand how your end-users work with our software, and we’ll find out what we can do to accommodate individual requirements.
Adpoint Academy
We know that many of our clients like to learn at their own pace, which is why all our Adpoint partners are granted complimentary access to our Adpoint Academy. Speak to your success consultant for more information on this self-service training suite and the various courses offered to new and established clients alike
Meet Our Leadership Team
To deliver a consistently great service, we need consistently strong direction. We boast an exceptional leadership team that’s committed to ensuring Lineup clients receive an unrivaled experience.
¿Por qué elegir Lineup?
Industry
expertise
Tenemos un profundo conocimiento de los sectores de los medios de comunicación y la publicidad y una amplia experiencia en software
Omnichannel
capabilities
Nuestra sólida tecnología ofrece soluciones tanto digitales como de impresión
Strong long-term
relationships
El 93% de nuestros clientes considera nuestro software fundamental para el éxito de su negocio
Competition-beating
software
Casi la mitad de nuestro equipo se dedica a la innovación
Proven
success
Hasta la fecha, adpoint ha facturado más de 31.000 millones de dólares en ingresos publicitarios.
Fully configurable
platforms
Productos totalmente flexibles para satisfacer sus necesidades específicas
6800
socios en todo el mundo
42
de personal centrado en la innovación
31
en ingresos publicitarios facturados a través de Adpoint