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What to Expect as a Lineup Customer

Switching systems can be daunting, especially when you have many disparate systems and have to rely on third party vendors to solve your issues. At Lineup, we’ll never leave you in the lurch. We support you through the deployment phase and beyond – your satisfaction is our number one priority.

Descubra nuestras soluciones

Game changing solutions

In addition to our innovative software solutions, Lineup has developed and implemented a robust success initiative that ensures our customers have access to unrivaled advice and responsive, proactive consultants – whenever you need it.

Less disruption, more results

When you come on board with us, you’ll be assigned your very own team of success consultants. These highly trained individuals will be on hand to help you make the most of our systems throughout your use of our platform, and will address any issues quickly and efficiently so that you can stay focused on what matters. This means:

Disruption is kept
to a minimum

Faster and more
effective results

No need to hire
external vendors

Savings on both time
and money

We'll be with you all the way

Contamos con una serie de políticas y prácticas para asegurarnos de que nuestro programa de atención al cliente y soporte es el mejor de su clase. Ofrecemos:

Enhanced support, as standard
So that you get the best possible advice, you’ll have contact with at least two consultants at any one time. Your success contacts will know your Adpoint system, configuration, and usage better than anyone else at Lineup, so they’ll be best equipped to answer queries and liaise with our product, customer service, and development teams on your behalf.

All of this is in addition to Lineup’s customer service support, which remains in place to offer continuous service and manage any incidents which affect your dayto-day use of Adpoint. Put simply? We’ve got you covered at every base.

Refined best practice reviews
As part of our commitment to continual improvement, we hold regular reviews with you to ensure you’re always able to use our system(s) to your best advantage.

In these workshops, we’ll find practical solutions to any challenges that are raised, we’ll seek to understand how your end-users work with our software, and we’ll find out what we can do to accommodate individual requirements.

We'll be with you all the way

Contamos con una serie de políticas y prácticas para asegurarnos de que nuestro programa de atención al cliente y soporte es el mejor de su clase. Ofrecemos:

Enhanced support, as standard
So that you get the best possible advice, you’ll have contact with at least two consultants at any one time. Your success contacts will know your Adpoint system, configuration, and usage better than anyone else at Lineup, so they’ll be best equipped to answer queries and liaise with our product, customer service, and development teams on your behalf.

All of this is in addition to Lineup’s customer service support, which remains in place to offer continuous service and manage any incidents which affect your dayto-day use of Adpoint. Put simply? We’ve got you covered at every base.

Refined best practice reviews
As part of our commitment to continual improvement, we hold regular reviews with you to ensure you’re always able to use our system(s) to your best advantage.

In these workshops, we’ll find practical solutions to any challenges that are raised, we’ll seek to understand how your end-users work with our software, and we’ll find out what we can do to accommodate individual requirements.

Adpoint Academy
We know that many of our clients like to learn at their own pace, which is why all our Adpoint partners are granted complimentary access to our Adpoint Academy. Speak to your success consultant for more information on this self-service training suite and the various courses offered to new and established clients alike

Meet Our Leadership Team
To deliver a consistently great service, we need consistently strong direction. We boast an exceptional leadership team that’s committed to ensuring Lineup clients receive an unrivaled experience.

Mark McCartney

Client Success Director International

Amanda Montgomery

Client Success Director US & Canada

"

Adpoint's technology simplifies advertising sales and management - automating previously labor-intensive tasks, speeding up the entire order process with more efficient delivery, and providing sales with new tools and greater mobility.

Thomas KordsDirector de Proyectos Estratégicos, Grupo Admeira
"

Adpoint provides us with an opportunity to consolidate our technology stack and gain efficiency by having our sales process from end-to-end all in one system. This solution will improve the speed-to-market for our sales team and drive growth.

Jane HowardJefe de Operaciones de Ventas y Apoyo
"

For the first time, we have instant and easily-accessible intelligence on performance and revenue, and management are able to monitor the performance of each department, and of each campaign. We don't have to rely on 'gut feeling'. This intelligence can now inform our strategy, and we expect a knock-on effect on our efficiency and bottom line.

Shez ShafiqDirector de Operaciones
"

"Laasociación con Lineup ha sido transformadora para nosotros, ya que nos ha liberado mucho tiempo y ha reducido significativamente nuestra complejidad operativa. La agilidad que la plataforma Lineup proporciona para el futuro es un verdadero cambio de juego para Gannett. "

Rick BakerVP/Tecnología, Soluciones de Comercio
"

"Con tantos clientes del sector de los medios de comunicación, Lineup conoce muy bien cómo funcionan, comercializan y venden empresas como la nuestra. Por eso Amplio está pensado para medios de comunicación como nosotros".

Andrew ClurmanCEO

Descubra cómo Adpoint puede ayudar a su negocio de medios de comunicación

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¿Por qué elegir Lineup?

Industry
expertise

Tenemos un profundo conocimiento de los sectores de los medios de comunicación y la publicidad y una amplia experiencia en software

Omnichannel
capabilities

Nuestra sólida tecnología ofrece soluciones tanto digitales como de impresión

Strong long-term
relationships

El 93% de nuestros clientes considera nuestro software fundamental para el éxito de su negocio

Competition-beating
software

Casi la mitad de nuestro equipo se dedica a la innovación

Proven
success

Hasta la fecha, adpoint ha facturado más de 31.000 millones de dólares en ingresos publicitarios.

Fully configurable
platforms

Productos totalmente flexibles para satisfacer sus necesidades específicas

6800

socios en todo el mundo

42

de personal centrado en la innovación

31

en ingresos publicitarios facturados a través de Adpoint