Switching systems can be daunting, especially when you have many disparate systems and have to rely on third party vendors to solve your issues. At Lineup, we’ll never leave you in the lurch. We support you through the deployment phase and beyond – your satisfaction is our number one priority.
Game changing solutions
In addition to our innovative software solutions, Lineup has developed and implemented a robust success initiative that ensures our customers have access to unrivaled advice and responsive, proactive consultants – whenever you need it.
Less disruption, more results
When you come on board with us, you’ll be assigned your very own team of success consultants. These highly trained individuals will be on hand to help you make the most of our systems throughout your use of our platform, and will address any issues quickly and efficiently so that you can stay focused on what matters. This means:
Disruption is kept
to a minimum
Faster and more
effective results
No need to hire
external vendors
Savings on both time
and money
We'll be with you all the way
We have a range of policies and practices in place to make sure our customer care and support program is the best of its kind. We offer:
Enhanced support, as standard
So that you get the best possible advice, you’ll have contact with at least two consultants at any one time. Your success contacts will know your Adpoint system, configuration, and usage better than anyone else at Lineup, so they’ll be best equipped to answer queries and liaise with our product, customer service, and development teams on your behalf.
All of this is in addition to Lineup’s customer service support, which remains in place to offer continuous service and manage any incidents which affect your dayto-day use of Adpoint. Put simply? We’ve got you covered at every base.
Refined best practice reviews
As part of our commitment to continual improvement, we hold regular reviews with you to ensure you’re always able to use our system(s) to your best advantage.
In these workshops, we’ll find practical solutions to any challenges that are raised, we’ll seek to understand how your end-users work with our software, and we’ll find out what we can do to accommodate individual requirements.
We'll be with you all the way
We have a range of policies and practices in place to make sure our customer care and support program is the best of its kind. We offer:
Enhanced support, as standard
So that you get the best possible advice, you’ll have contact with at least two consultants at any one time. Your success contacts will know your Adpoint system, configuration, and usage better than anyone else at Lineup, so they’ll be best equipped to answer queries and liaise with our product, customer service, and development teams on your behalf.
All of this is in addition to Lineup’s customer service support, which remains in place to offer continuous service and manage any incidents which affect your dayto-day use of Adpoint. Put simply? We’ve got you covered at every base.
Refined best practice reviews
As part of our commitment to continual improvement, we hold regular reviews with you to ensure you’re always able to use our system(s) to your best advantage.
In these workshops, we’ll find practical solutions to any challenges that are raised, we’ll seek to understand how your end-users work with our software, and we’ll find out what we can do to accommodate individual requirements.
Adpoint Academy
We know that many of our clients like to learn at their own pace, which is why all our Adpoint partners are granted complimentary access to our Adpoint Academy. Speak to your success consultant for more information on this self-service training suite and the various courses offered to new and established clients alike
Meet Our Leadership Team
To deliver a consistently great service, we need consistently strong direction. We boast an exceptional leadership team that’s committed to ensuring Lineup clients receive an unrivaled experience.
Why choose Lineup?
Industry
expertise
We have in-depth knowledge of the media and advertising sectors and extensive software experience
Omnichannel
capabilities
Our robust technology offers both digital and print solutions
Strong long-term
relationships
93% of our clients consider our software critical to the success of their business
Competition-beating
software
Almost half of our team is dedicated to innovation
Proven
success
Over $31 billion in advertising revenue has been billed through adpoint to date
Fully configurable
platforms
Products that are fully flexible to meet your unique requirements
6800
partners worldwide
42
of staff focused on innovation
31
in advertising revenue billed through Adpoint